Alert:

Due to the Bloodhound SSC event taking place at the Airport on the 26th, 28th and 30th October, there will be increased traffic in the area so please allow extra time for travel to the Airport on these dates.

Whilst we will be operating as normal, there will be security restrictions on parking, as well as at the drop off and pick up points, so please take this into consideration and pre-book if possible.

Please be aware that the event cannot be viewed from our Airport car parks.

Time
Departing to
Flight no.
Notes
09:40
Exeter
Flight no.
IOS502
Notes
Cancelled
11:45
London Gatwick
Flight no.
BE803
Notes
Check-in open at desk 1,2
12:35
Manchester
Flight no.
BE354
Notes
Check-in open at desk 1,2
13:50
Scilly Isles
Flight no.
IOS257
Notes
On time
17:05
Scilly Isles
Flight no.
IOS515
Notes
On time
17:40
Manchester
Flight no.
BE356
Notes
On time
18:30
London Gatwick
Flight no.
BE805
Notes
On time
20:50
Birmingham
Flight no.
BE1824
Notes
On time
20:50
Faro
Flight no.
FR9226
Notes
On time
Time
Arriving from
Flight no.
Notes
09:25
Scilly Isles
Flight no.
IOS502
Notes
Cancelled
10:35
London Gatwick
Flight no.
BE802
Notes
On time
11:55
Manchester
Flight no.
BE353
Notes
On time
12:55
Scilly Isles
Flight no.
IOS238
Notes
On time
14:30
London Gatwick
Flight no.
BE804
Notes
On time
16:35
Birmingham
Flight no.
BE1823
Notes
On time
16:50
Exeter
Flight no.
IOS515
Notes
On time
17:00
Manchester
Flight no.
BE355
Notes
On time
18:35
Scilly Isles
Flight no.
IOS284
Notes
On time
20:25
Faro
Flight no.
FR9225
Notes
On time
21:15
London Gatwick
Flight no.
BE806
Notes
On time

Passengers with Reduced Mobility

Our procedures for assisting passengers with reduced mobility have been designed to enable smooth and easy passage through all areas of the Airport.

Back to The Airport

We have an ongoing commitment to passengers requiring special assistance. We work in partnership with Disability Cornwall who assist us in arranging consultation events for individuals and organisations to ensure our service and facilities remain fit for purpose for all users.

The last consultation event took place in April 2016 and the invaluable feedback received is currently being evaluated and an action plan formed. We will continue to host regular meetings to ensure our policy remains current and proactive to assist and support those passengers who need assistance with their journey through the Airport.

Please inform your travel agent or airline of any special assistance requirements when booking. If you would like any further information about the services we provide, please contact a member of our passenger services team on 01637 860600 or by email at [email protected].

Assistance for passengers with reduced mobility:

  • Free use of airport wheelchairs throughout terminal building and car parks.
  • If your electric mobility aid is damaged in transit a replacement manual wheelchair can be provided a substitute.
  • Ability to retain your own wheelchairs and other walking aids up until boarding.
  • Designated waiting area in the departure lounge.

Assistance for passengers with hidden disabilities:

  • Provision of special assistance lanyards and wristbands for those with hidden disabilities such as Autism and Dementia. These are available on request and will discreetly signal to airport staff that the passenger may require some extra assistance or comfort. Look for our trained staff members with corresponding yellow badges.
  • An induction loop system is fitted at all check-in desks and at the Airport information desk.
  • Ear defenders for adults and children are available on request.
  • We have authorisation to carry assistance dogs on all our routes.

All passengers requiring assistance:

  • Call points to advise us of your arrival at the airport (These are situated at the entrances to the East and West Car Parks and within the Coastline Travel parking and bus stop zone).
  • Provision of 9 disabled parking bays in the west car park and 8 disabled bays in the east car park.
  • Meet and Greet facility to assist passengers through the Airport experience, with call buttons at car-park entry barriers.
  • Specially designated toilets situated within the check-in hall, departure lounge and arrivals hall.
  • Fast-track for wheelchair and special assistance passengers at check-in and security central search.
  • AviRamp product for boarding and disembarking aircraft. 
  • Our PRM leaflet is also available in Braille for those with visual impairment.
  • We can offer the option of a private search at security to preserve your privacy.

Useful Downloads:

  • Cornwall-Airport-PRM-Policy (pdf) Download
  • Cornwall-Airport-PRM-Survey-v2 (pdf) Download
  • PRM-Information-Leaflet (pdf) Download
  • CAN-Customer-Audit-Report-18March2017-v2 (pdf) Download
  • PRM_Data_Sept_16_-_Sept_17_1 (pdf) Download