Time
Departing to
Flight no.
Notes
16:35
London Southend
Flight no.
BE6075
Notes
Departed
18:45
London Heathrow
Flight no.
BE2187
Notes
Check-in open at desk 1,2,3
20:50
Faro
Flight no.
FR9226
Notes
On time
Time
Arriving from
Flight no.
Notes
17:30
London Heathrow
Flight no.
BE2186
Notes
Estimated 17:42
17:30
Scilly Isles
Flight no.
IOS276
Notes
Estimated 17:35
18:30
Scilly Isles
Flight no.
IOS284
Notes
On time
20:25
Faro
Flight no.
FR9225
Notes
On time
21:50
London Heathrow
Flight no.
BE2188
Notes
On time

Cornwall Airport Newquay becomes the UK’s first Makaton friendly Airport

75 members of staff from across the Airport have taken part in Makaton training to help improve the Airport experience for all of our passengers.

Back to Press releases

Cornwall Airport Newquay is proud to have become the UK’s first Makaton Friendly Airport. 75 members of the team at Cornwall Airport Newquay have recently completed training in Makaton.

Makaton is a language system that uses signs and symbols designed to be used alongside spoken word to help children and adults who have additional communication needs and to encourage their language development.

The training was carried out by a tutor from The Makaton Charity, alongside Cornwall Accessible Activities Programme (CAAP), and staff from departments across the Airport took part including passenger services, security, café, airside services and the management office.

Passenger & Customer Services Manager, Heather Sturt, commented: ‘We’re delighted to be UK’s first Makaton Friendly Airport. By having our staff trained in Makaton we can work to ensure that we provide the best experience for all passengers coming through the Airport and are able to communicate effectively with everyone.’

Sturt continued: ‘Our aim is to give our staff an awareness of as many disabilities as possible. They have previously completed training in assisting passengers with Autism, Alzheimer’s, Dementia, Anxiety and Hearing and Sight loss as well as passengers who require assistance with mobility.’

Staff have been given flash cards of some key Makaton signs and symbols to enhance their training, and these are also going to be on display in their work areas. 

Over 6,000 passengers with additional needs used the Airport in 2018 and the training will help the Airport in furthering its promotion of how easy air travel is to all passengers and encourage more people to use the Airport.